Ethnocentrism is defined as:

You are dispatched to the residence of an Asian family for a child with a high fever. When you assess the child, you note that he has numerous red marks on his back. The child's parents explain that these marks represent coining—a traditional Asian healing practice in which hot coins are rubbed on the back. You should:

You are assessing a 75-year-old woman with mild shortness of breath. As you are asking her questions regarding her chief complaint and medical history, you progressively move closer and closer to her. In doing this, it is important to remember that:

A 60-year-old man complains of chest pain. He is conscious and alert and denies shortness of breath. Which of the following questions would be the MOST appropriate to ask him?

You are interviewing a 52-year-old man who complains of chest discomfort. The patient is a retired paramedic and is very anxious because he thinks he is having a heart attack. Which of the following statements would be appropriate to say?

Calming and reassuring an anxious patient can be facilitated by:

During your assessment of a 20-year-old man with a severe headache and nausea, you ask him when his headache began, but he does not answer your question immediately. You should:

In what manner should you act and speak with a patient?

When communicating with an older patient, it is important to remember that:

A 4-year-old boy had an apparent seizure. He is conscious and calm and is sitting on his mother's lap. His father is sitting in a nearby chair. The child's mother suddenly begins crying uncontrollably, which causes the child to start crying. You should:

Which of the following statements regarding communication with a child is MOST correct?

Communicating with hearing-impaired patients can be facilitated by doing all of the following, EXCEPT:

When communicating with a visually impaired patient, you should:

You and your partner are dispatched to a residence for an “ill person.” When you arrive, you find that the patient, a 44-year-old man, does not speak English. There are no relatives or bystanders present who can act as an interpreter. You should:

As you are wheeling your patient through the emergency department doors, you receive another call for a major motor vehicle crash. You should:

The official transfer of patient care does not occur until the EMT:

When you begin an oral report, you should state the patient's age, sex, and:

Typical components of an oral patient report include all of the following, EXCEPT:

The patient care report (PCR) ensures:

Your EMS system uses a computerized PCR in which you fill in the information electronically and then send it to the emergency department via a secure Internet server. The PCR has a comprehensive series of drop-down boxes, which are used to identify your assessment findings and specify the treatment that you provided; it also has a section for your narrative. When completing your PCR after a call, you should:

Which of the following statements is NOT appropriate to document in the narrative section of a PCR?

All information recorded on the PCR must be:

After delivering your patient to the hospital, you sit down to complete the PCR. When documenting the patient's last blood pressure reading, you inadvertently write 120/60 instead of 130/70. To correct this mistake, you should:

A patient's refusal for EMS treatment and/or transport must be:

Which of the following statements regarding a patient refusal is MOST correct?

Despite numerous, sincere efforts to convince a 40-year-old man to consent to EMS treatment and transport, he refuses. After explaining the potential consequences of his refusal and determining that he has decision-making capacity, you ask him to sign an EMS refusal form, but he refuses to do that as well. You should:

Which of the following incidents does NOT require a report to be filed with local authorities?

Any radio hardware containing a transmitter and receiver that is located in a fixed location is called a:

Which of the following statements regarding a “dedicated line” is MOST correct?

While at the scene of a motor vehicle crash, you determine that there are two critically injured patients and that another ambulance is needed. You attempt to contact the dispatcher with your portable radio but are unsuccessful. You should:

Which of the following has the weakest transmission signal and, as a result, is LEAST likely to be heard by the party being called?

A ___________ receives messages and signals on one frequency and then automatically retransmits them on a second frequency.

What type of communications equipment functions as a radio receiver and searches across several frequencies?

Two-way communication that requires the EMT to “push to talk” and “release to listen” describes what mode of communication?

Which of the following is NOT a function of the Federal Communications Commission (FCC)?

During the alert and dispatch phase of EMS communications, the dispatcher's responsibilities include all of the following, EXCEPT:

After being dispatched on an emergency call, you should expect the dispatcher to provide you with all of the following information, EXCEPT:

Immediately after being dispatched to a residence for an elderly patient with diabetic complications, you should:

When relaying patient information via radio, communications should be:

You are transporting a 54-year-old male in cardiac arrest. An EMR is driving the ambulance as you and your partner attempt to resuscitate the patient. What is the MOST logical way of notifying the hospital?

General guidelines for effective radio communications include all of the following, EXCEPT:

When communicating information over the radio, you should:

When providing a patient report via radio, you should protect the patient's privacy by:

Information included in a radio report to the receiving hospital should include all of the following, EXCEPT:

You could be sued for ___________ if your radio report to the hospital describes the patient in a manner that injures his or her reputation.

When obtaining patient care orders from a physician via a two-way radio, it is MOST important to remember that:

After receiving online orders from medical control to perform a patient care intervention, you should:

Medical control gives you an order that seems inappropriate for the patient's condition. After confirming that you heard the physician correctly, you should:

Which of the following statements regarding standing orders is MOST correct?

You and your partner are attempting to resuscitate a middle-aged female in cardiac arrest. Because of the remote location you are in, you are unable to contact medical control. What should you do?